Deactivating a Payer
To deactivate a payer, perform the following steps:
1. Navigate to the Payers dashboard.
2. On the All tab, under the Subscribed Payers, select the payer that is in an active state.
Or
On the Active tab, select the payer you want to set as inactive.
3. Click the
Ellipsis icon and select Inactive.

4. The status of the payer changes from active to inactive and is moved under the Inactive tab.